Frequent Queries

FAQS

Have a question you need answered? See below for our most frequently asked questions. If you can’t find what your looking for, get in touch.


A smiling person with brown hair tied back, wearing a black shirt, is holding plates of food in a restaurant. The background features red walls, a chalkboard, and warm lighting.
  • Monday to Thursday, Lunch: 12noon to 2pm, Dinner: 5pm to 10pm

    Friday & Saturday, Lunch 12noon to 3.30pm, Dinner: 3.30pm to 10pm

    Sunday, Lunch 1pm to 3.30pm, Dinner: 3.30pm to 9pm

  • All monies received as a deposit payment toward a future reservation or event are subject to our company terms & conditions; any reservation cancelled 14 days prior to the date of the event will receive a full deposit refund.  If cancellation occurs less than 13 days prior to the reservation date all monies paid will be non-refundable and are also non-transferable.

    Please note the above terms and conditions are not applicable for all reservations from November 25th to December 31st.  All reservations during the festive period are non-fundable and non-transferrable.

  • The Pulcinella team promise to deliver an exceptional service for you and your friends, and we hope you agree.  As customary, a 10% discretionary service charge will be applied to your final balance.  We can assure that this full amount will be distributed evenly between all of our employees who helped make your visit a memorable one.

  • When organising a group, we know it can be tricky to please everyone.  Thankfully we have a varied menu that hopefully suits everyone and for those office lunches where the boss wants you back within the hour, we are happy to organise pre-orders for everyone so your lunch is made fresh on arrival.  Call us on 0141 572 0575 to arrange your group booking.

  • We appreciate many of our guests have food sensitivities, allergies, or special dietary needs.  We prepare and serve products that contain all 14 major allergens.  Although we and our suppliers take every care in preparing your meal, regular kitchen operations across our supply chain involve shared cooking and preparation areas, and food variations may occur due to ingredient substitutions, recipe revisions, and/or preparation at the restaurant.  For these reasons, we cannot guarantee that any menu item will be completely free of allergens.  If you have an allergy, please make this know to our staff on arrival.

  • Enjoy Pulcinella at home or in the office - we have a variety of takeaway options from single pasta meals to office pizza parties.  Call us on 0141 572 0575 to arrange your takeaway today.

  • Pulcinella gift cards make the perfect gift for family and friends - everyone loves a good pizza or pasta dish!  Contact us on 0141 572 0575 to arrange your gift vouchers.